Showing posts with label telesales. Show all posts
Showing posts with label telesales. Show all posts

Monday, 18 July 2011

Check the Cheque.

Why do people have a strange unwavering obediance to rules that we dont quite understand, for fear we will be marked as stupid, Surely I am not alone in the idea that the "traditon" of when writing a cheque one must write ONLY after writing the amount of monies is unnecessary? I wouldn't be suprised if it had been tried before but Im quite confident that no bank will honour a cheque written as thus : Seven pounds and one thousand pounds.

Here's a nice transcript to relay another problem
(house phone rings)

Me: (answering the phone) Hello?
Company Moron : Can I speak with Mrs ****** please?
Me : Who is calling please?
CM: Idiots limited Can we talk to Mrs ****** please?
Me : Speaking
CM : ......... um.. MRS, ******?
Me : Yes, Can I help you?

I do it in my normal voice too.
I do this to highlight a point, Not revealing information to the customers husband does not make you 'safe'.